Conversational AI, built to be trusted.

I'm an AI Product Manager and Conversation Designer. I led an enterprise migration from rule-based NLU (natural language understanding) to a multi-agent LLM system: 20M+ users, 8 markets, $2M in annual savings. I also run live production agents today, including the one in the corner of this page. Go ahead and talk to it.

Christi Akinwumi, smiling, in a warm editorial headshot.

Selected work

Case studies

All work

About me

Hospitality taught me
to read the room.
AI taught me to scale it.

GED → hospitality → workflow optimization → conversational AI for 20M+ users.

Work with me

Two ways to work with me.

Hiring a firmA few consulting engagements each quarter throughIntelligent CX Consulting . Start at services.

Hiring a personOpen to conversational AI, AI product, and applied AI roles. The resume is at /resume.