YouTube
On video.
Recorded sessions on conversation design, AI product strategy, and building AI at scale.
How I Organize TeamsChristi Akinwumi on organizing cross-functional conversational AI product teams for cross-market delivery. Ritual design, documentation architecture, and the Thoughtful Execution framework in practice.
Global AI Support ImplementationChristi Akinwumi walks through the global implementation of an enterprise conversational AI support system: multi-market rollout, agentic AI architecture, grounded RAG with AI output verification, and measurable outcomes across 20M+ users and 8+ markets.
MA, Technical Communications PresentationChristi Akinwumi's graduate-level presentation on technical communications, bridging her academic background in curriculum and instruction with her applied work in AI product design, prompt engineering, and conversational AI.
Work with me
Two ways to work with me.
Consulting through ICXA few consulting engagements each quarter through Intelligent CX Consulting . Start at services.
Hiring ChristiOpen to conversational AI, AI product, and applied AI roles. View my résumé.