Talks and walkthroughs

On video.

Recorded sessions on conversation design, AI product strategy, and the operating work of building conversational AI at scale. Each opens on its own page so you can watch it full size.

Work with me

Two ways to work with me.

Hiring a firmA few consulting engagements each quarter throughIntelligent CX Consulting . Start at services.

Hiring a personOpen to conversational AI, AI product, and applied AI roles. The resume is at /resume.